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Terms and Conditions

TERMS OF USE

Welcome to Cōpajn Vodka - a small batch Premium Vodka created by NG Distillery located in Thornton Illinois and distributed in Chicago and beyond by CōPAJN VODKA CO, referred to as "we", "us," or "our." These terms of use ("Terms") govern your use of our website (the "Site"). By using our Site, you agree to these terms.

Permitted Users and Terminology

This Site is intended only for adults of legal drinking age (21 years+) and anyone otherwise not prohibited by alcohol laws in their jurisdiction from viewing or accessing content contained on the Site. If you are not an adult of legal drinking age or otherwise prohibited by alcohol laws in your jurisdiction, you may not enter, use, or view the Site or its materials. By accessing, viewing or using the Site or its materials, you certify that you are an adult of legal drinking age (21 years+) and that you will comply with the alcohol laws of your jurisdiction.

Links and Optional Tools

Our Site may contain links to other websites or optional tools that are not owned or operated by us. We are not responsible for the content or operation of such sites or tools. Your access and use of other sites and tools is at your own risk.

Purpose of the Site

Our Site is intended to provide information about our products, promotions, and events and to enable users to place orders for our products. These Terms apply to your use of the Site for commercial purposes, personal use, or otherwise.

Accuracy, Completeness and Timeliness of Information on the Site

We make reasonable efforts to ensure that the information on our Site is accurate, complete, and up-to-date. However, we do not warrant that the information is error-free, complete, or current, and we reserve the right to correct any errors or omissions.

Use of this Website and its Materials

All content on the Site www.copajnvodka.com, including but not limited to text, graphics, logos, designs, photographs, illustrations, product and brand names, and the collection thereof (the “Materials”) are the property of Cōpajn Corp. dba CōPAJN Vodka. You may use the Site and the Materials only for lawful purposes and in accordance with these Terms. You may not use the Site or the Materials for any commercial purpose without our prior written consent.

User Generated Content

Any content that you post or upload to our Site, including but not limited to comments, photos, and reviews (“User Content”), is intended to be non-confidential and may be used, reproduced, and disclosed by us without restriction. We reserve the right to remove or modify any User Content at any time for any reason.

Trademarks

The trademarks, logos, and service marks displayed on the Site are owned by us or third parties. You are prohibited from using any trademarks, logos, or service marks for any purpose without our prior written consent or that of the third-party owner.

On-line Stores; Promotions

From time to time, we may offer online stores to sell our products or run promotions on our Site. These stores and promotions may be subject to additional terms and conditions, which will be communicated to you at the time of purchase or promotion.

Intellectual Property Rights of Others

We respect the intellectual property rights of others. If you believe that your work has been copied in a way that constitutes copyright infringement or that your intellectual property rights have been otherwise violated, please contact us using the contact information listed below.

Order Confirmation and Shipping

When you place an order through our Site, we will send you a confirmation email of the order. If there is an issue with your order, we will contact you as soon as possible. Shipping is subject to our shipping policy, available on our Site.

Errors on Our Site

We make reasonable efforts to ensure that our Site is free of errors. However, we are not liable for any errors or omissions on our Site, including prices, descriptions, or availability of products.

Disclaimers

We make no representations or warranties of any kind, express or implied, as to the operation of the Site, the accuracy or completeness of the Materials, or the products sold on the Site. To the fullest extent permissible by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

Limitation of Liability

We, our affiliates, and our directors, officers, employees, agents, and contractors will not be liable for any damages of any kind, including but not limited to direct, indirect, incidental, punitive, and consequential damages, arising from the use of the Site, the Materials, or the products sold on the Site.

Indemnification

You agree to indemnify, defend, and hold harmless us, our affiliates, and our directors, officers, employees, agents, and contractors from any claims, damages, liabilities, costs, or expenses (including attorney's fees) arising from your use of the Site, your violation of these Terms, or your infringement of any intellectual property or other right of any person or entity.

Jurisdiction and Dispute Resolution

These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflicts of law provisions. Any dispute arising out of or related to these Terms or your use of the Site shall be resolved in accordance with our dispute resolution policy, available on our Site.

Waiver

Our failure to enforce any provision of these Terms shall not be deemed a waiver of such provision.

Change of Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your use of the Site following any such changes constitute your agreement to the updated Terms.

Contact Us

If you have any questions about these Terms, or would like to request that Cōpajn Corp update or delete your personal information or User Content, please contact us at customerservice@copajnvodka.com or at the address and phone number provided below.

Cōpajn Corp

4431 Broadway

Gary, Indiana 46409

773-654-9466.

PRIVACY POLICY

Privacy Policy

Welcome to Cōpajn Vodka - a small batch Premium Vodka. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and disclose the personal information you may provide to us when you use our website or engage with us for business purposes.

Information We Collect

When you visit our website or do business with us, we may collect personal information from you such as your name, email address, phone number, or address. If you choose to make a purchase, we may also collect financial and transactional information from you. We may also collect aggregated data that does not contain personal information, such as general demographic data and website usage statistics. We collect this information in order to provide our products or services to you, improve our website and marketing efforts, and better understand the needs and preferences of our customers.

Use and Disclosure of Information

We will use the personal information we collect to provide our products and services to you, communicate with you about your orders or other business-related matters, and to improve our products and services. We may also use your personal information to inform you about products, promotions, or events that we think may be of interest to you. We do not sell, rent, or disclose your personal information to any third parties for marketing purposes. We may disclose your personal information to legal or government authorities if we are required to do so by law.

Security of Information

We take the security of your personal information seriously. We have implemented industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. We maintain reasonable administrative, technical, and physical safeguards to ensure the confidentiality of your personal information.

Your Privacy Rights

You have the right to opt-out of any marketing communications we send you at any time. You also have the right to request access to, correction of, or deletion of your personal information. If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us using the information provided below.

Contact Us

We take your privacy seriously and welcome any questions or feedback you may have regarding this Privacy Policy. If you have any questions or suggestions, please contact us at customerservice@copajnvodka.com at the address and phone number provided below.

Cōpajn Corp

4431 Broadway

Gary, Indiana 46409

773-654-9466

REFUND POLICY

**Cōpajn Corp. Refund Policy**

At Cōpajn Corp., we strive to ensure that our customers are completely satisfied with our products. Due to the nature of our products, we have established the following refund policy:

### Eligibility for Refunds and Returns

1. **Damaged or Defective Products**: If you receive a product that is damaged or defective, please contact us within 7 days of receiving your order. We will arrange for a replacement or refund.

2. **Incorrect Orders**: If you receive an incorrect item, please notify us within 7 days of receipt. We will correct the order by sending the correct item or issuing a refund.

3. **Unsatisfactory Products**: If you are unsatisfied with your purchase for any reason, you may request a return within 30 days of the purchase date. The product must be unopened, in its original packaging, and in resalable condition.

### Process for Returns and Refunds

1. **Contact Us**: Email us at info@cōpajnvodka.com or call us at 773-654-9466 to initiate a return. Please provide your order number, a description of the issue, and, if applicable, photos of the damaged or incorrect product.

2. **Return Authorization**: We will provide you with a return authorization number and instructions on how to return the product.

3. **Shipping**: The customer is responsible for return shipping costs unless the return is due to an error on our part (damaged, defective, or incorrect product). We recommend using a trackable shipping service or purchasing shipping insurance for items over $75.

4. **Processing Refunds**: Once we receive your return, we will inspect the product. If the return is approved, a refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

### Non-Refundable Items

- Gift cards

- Promotional items

- Any product that has been opened or used

### Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at info@copajnvodka.com.

### Contact Information

For questions related to refunds and returns, please contact us at:

**Cōpajn Corp.**

4431 Broadway

Gary, IN 46409

Phone: 773-654-9466

Email: info@copajnvodka.com

Website: www.copajnvodka.com

### Policy Updates

Cōpajn Corp. reserves the right to update or change our refund policy at any time. Any changes will be posted on this page.

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Thank you for choosing Cōpajn Vodka. We appreciate your business and are committed to providing you with the best possible products and service.

POLICY

POLICY SECTION

LEGAL NOTICE:

By accessing Cōpajn Vodka's online store, you confirm that you are of legal drinking age (21 years or older), as required by law. Cōpajn Vodka's online store is intended for personal use only in territories where the consumption of alcoholic beverages is lawful. Any misuse of the website or violation of applicable laws will not be tolerated and Cōpajn Vodka reserves the right to limit or refuse access at any time.

LOCAL DELIVERY:

We offer local delivery services to customers within the city of Chicago. A delivery fee will be charged for local delivery services. Delivery times may vary depending on the availability of the delivery team and customers will be notified via email or text message when their package is out for delivery.

DELIVERY OF ALCOHOL PACKAGES:

All packages with alcohol will require signature verification by an adult over 21 years of age. The package will not be delivered if the recipient is not of legal drinking age or fails to provide valid identification.

AGE VERIFICATION:

Cōpajn Vodka is committed to ensuring that it is in compliance with all Federal, State, and Local laws regarding the sale of alcohol. Therefore, we strictly follow age verification regulations. We may request to see a valid ID before fulfilling any alcohol orders.

ORDER PROCESSING:

Orders are processed within one to three business days after payment verification. You will receive a notification when your order is shipped. If you require any change to your order, contact our customer service team immediately for appropriate solution.

CREDIT CARD CHARGE:

Credit card charges will appear as Cōpajn Corp on your bank statement.

SHIPPING CONTAINERS:

All alcoholic packages are shipped in discreet packaging and must be signed for by a person over the legal drinking age of 21.

INTERNATIONAL SHIPPING:

Currently, we do not offer any international shipping. We only ship within the United States

CCT City of Chicago (Cook County Tax):

All orders within Cook County applying the City of Chicago consumption tax will be charged in accordance to the appropriate tax laws.

INSURANCE:

All packages are insured against damage and theft and the damages occurred during the transit are subject to investigation prior to filing a claim.

FUTURE POLICY:

Copajn Vodka acknowledges that additional policies may be required in the future. Therefore, it reserves the right to modify this policy without prior notice.

FUTURE ORDER CANCELLATION POLICY:

Copajn Vodka's future order cancellation policy shall be communicated to the customer during the ordering process.

COOKIE POLICY:

By accessing Copajn Vodka's online store, you consent to our use of cookies. For more information, please review our cookie policy in our Privacy Policy Statement.

DISCLAIMER:

Copajn Vodka has no control over the shipping duration and/or delivery time as it is controlled by the shipping carrier. We are not responsible for unforeseen circumstances, including but not limited to: natural disasters, weather disturbances, and pandemic policy changes.

PRODUCT RETURN:

Copajn Vodka does not offer returns or refunds unless there was an error from our part in fulfilling the order.

TRANSPARENCY IN COVERAGE COMPLIANCE:

Copajn Vodka is dedicated to providing transparency about its compliance policies. For more information, you may contact us through our customer service team.

BOTTLE RETURN

**Cōpajn Vodka Bottle Return Program: Sip Responsibly, Recycle Responsibly**

At Cōpajn Vodka, we believe in raising our glasses not only to great spirits but also to a healthier planet. Our commitment to sustainability and environmental responsibility is unwavering, and we invite our cherished customers and valued wholesale vendors to join us on this eco-conscious journey through our Cōpajn Vodka Bottle Return Program.

**Program Overview:**

**1. Bottle Returns for Customers:**

- Bring back your empty Copajn Vodka bottles to participating retail locations.

- Receive a loyalty point or credit for each returned bottle.

- Accumulate points for rewards, including discounts on your favorite Cōpajn Vodka products or exclusive merchandise.

**2. Wholesale Vendor Participation:**

- Wholesale vendors can encourage bars, restaurants, and liquor stores to participate in the program.

- Vendors collect returned Cōpajn Vodka bottles and return them to us for recycling.

- Vendors earn rewards based on the quantity of bottles returned.

**3. Environmentally Friendly Practices:**

- Cōpajn Vodka adheres to industry standards for sustainable packaging and recycling practices.

- All returned bottles are cleaned, sterilized, and reused whenever possible to reduce waste.

**4. Transparent Tracking:**

- Customers and vendors can track their bottle returns and rewards through our user-friendly mobile app or website.

- Stay informed about your environmental impact and the benefits you've earned.

**5. Community Engagement:**

- We organize periodic clean-up events and recycling awareness campaigns in partnership with local communities.

- Join us in making a positive difference in the areas where we live and operate.

**6. Rewards Tiers:**

- Customers and vendors can unlock different tiers of rewards based on the number of bottles returned.

- Higher tiers offer more significant discounts, exclusive merchandise, and recognition in our sustainability community.

**7. Ongoing Commitment:**

- Cōpajn Vodka pledges to continue seeking innovative ways to reduce our environmental footprint.

- We aim to set industry standards for responsible spirits production and consumption.

By participating in the Cōpajn Vodka Bottle Return Program, you're not just enjoying world-class vodka; you're also actively contributing to a greener, more sustainable future. Together, we can raise the bar for responsible drinking and recycling, one bottle at a time.

Join us today, and let's toast to a brighter, cleaner, and more sustainable world with every sip of Cōpajn Vodka!

Tier 1: “Eco Explorer” (0-10 Bottles Returned)

• 1 Bottle Returned: 5% discount on your next Cōpajn Vodka purchase.

• Exclusive Cōpajn Vodka eco-friendly sticker.

Tier 2: “Green Enthusiast” (11-25 Bottles Returned)

• 15 Bottles Returned: 10% discount on your next Cōpajn Vodka purchase.

• Cōpajn Vodka reusable stainless steel straw.

• Access to members-only sustainability webinars.

Tier 3: “Sustainable Sipper” (26-50 Bottles Returned)

• 30 Bottles Returned: 15% discount on your next Cōpajn Vodka purchase.

• Limited edition Cōpajn Vodka eco tote bag.

• Personalized sustainability certificate.

Tier 4: “Eco Champion” (51+ Bottles Returned)

• 50 Bottles Returned: 20% discount on your next Cōpajn Vodka purchase.

• VIP invitation to an exclusive Cōpajn Vodka sustainable distillery tour.

• Priority access to new Cōpajn Vodka merchandise releases.

• Featured in our Sustainability Hall of Fame on our website.

Wholesale Vendor Tiers:

• Wholesale vendors can earn bulk discounts on their Copajn Vodka orders based on the quantity of bottles returned. Contact our sustainability team for personalized vendor tier benefits.

Terms & Conditions:

• Discounts apply to Cōpajn Vodka products, including spirits, apparel, and merchandise.

• Discounts can be used for online and in-store purchases.

• Rewards are cumulative, meaning that once you reach a higher tier, you still enjoy the benefits of the lower tiers.

• Discounts are valid for one year from the date of entry into the tier.

• Vendors will receive customized tier benefits based on their specific agreements.

With these Discount and Reward Tiers, we aim to not only reward your dedication to recycling but also provide you with tangible benefits that enhance your Cōpajn Vodka experience and commitment to sustainability. Thank you for joining us in this exciting journey towards a greener, more responsible future!

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